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bmi regional operates an all-jet fleet comprising 18 Embraer 135 and 145 aircraft. The airline now operates more than 300 scheduled flights a week across a network of 24 destinations in ten European countries and employs more than 400 staff. bmi regional has held the title of the UK’s most punctual airline for the past nine and won Silver Airline of the Year Award 2013 at the European Regional Airlines Awards. The airline’s scheduled network includes Oslo in Norway, Brussels in Belgium; Esbjerg in Denmark; Toulouse in France; Bremen, Frankfurt, Hamburg, and Munich in Germany; Karlstad in Sweden, and Aberdeen, Bristol, East Midlands, Newcastle and Norwich in the UK.


Charter Sales Executive

Job Title Ref No: BD2a

Grade: R2

Department: Network & Business Development – Charter Sales

Location: East Midlands office

Closing Date: 30 June 2015

Role Summary

The purpose of the role is to act as focal point for the successful quoting and execution of all Ad-hoc Charter and ACMI contracts.

The role also requires the development of Account Management with our many customers so as to ensure that BMI Regional is regarded as one of the leading suppliers of Ad-hoc charter and ACMI capacity in the 50 seat market leading to growth in repeat business.

This role requires exceptional customer service skills.

Key Responsibilities, Tasks and Activities

• Act as point of contact (telephone and email) for general charter and ACMI enquiries – processing requests promptly, professionally and efficiently
• Prepare competitive quotations for brokers and end clients ensuring that these are followed up on to establish the outcome of each Charter request
• Monitor spare capacity and gather industry knowledge on what other Operators have available in the market so as to vary BMI’s pricing competitively
• Support the Head of Charter Sales in the production of quotes and reports as and where necessary
• Liaise with the Product Delivery and Charter Liaison Manager and all other relevant departments on all aspects of catering supply including pick-up points, bar type, storage etc.
• Attend seasonal Product & Catering presentations to ensure that you remain fully aware of all new services and catering products that are available to BMI’s customers
• Liaise with other departments e.g. Operations, Accounting, Aircraft Management, and Crewing to ensure the entire Charter process flows seamlessly
• Maximise efficiency of charter flights by spotting revenue opportunities and ensuring positioning flights are linked together to save the business money
• Visit Aircraft Brokers, Tour Operators and end Clients in support of the Head of Charter Sales to develop relationships
• Attend Industry functions such as BACA and broker events as and when required
• Build up and maintain own key accounts
• Generate and develop new business and leads
• Develop and maintain a full client contact database for use in promotional activities
• Issue charter contracts and invoices for payment
• Approve charter related invoices where necessary
• Provide ‘out-of-hours’ telephone cover from home during evenings and weekends – working on a rotation basis as part of the team
• Become a charter ambassador for the company

Core Competencies & Level Required (1 = basic, 2 = reasonable, 3 = good, 4 = excellent)

Planning & Organising 3
Results Orientated 3
Leadership & Team Working 2
Communication 2
Problem Solving & Decision Making 3
Innovation & Creativity 3

Knowledge / Skills & Level Required (1 = basic, 2 = reasonable, 3 = good, 4 = excellent)

MS Excel 3
MS PowerPoint 1
MS Word 2
PPS & Jetplan Flight Planning 1
Aircraft Performance knowledge 1
AIMS 1

Qualifications / Experience Required or Desired 

Airline Experience - Required
Customer Service Experience - Required
Account Management - Required
Charter Sales Experience - Desired
Crewing Experience - Desired
Crew FTL Experience - Desired
Basic Airfield Experience - Desired

To apply please email your CV and covering letter to careers@bmiregional.com, stating the job title in the subject line.