Careers at bmi regional


bmi regional operates an all-jet fleet comprising 18 Embraer 135 and 145 aircraft. The airline now operates more than 300 scheduled flights a week across a network of 24 destinations in ten European countries and employs more than 400 staff. bmi regional has held the title of the UK’s most punctual airline for the past nine and won Silver Airline of the Year Award 2013 at the European Regional Airlines Awards. The airline’s scheduled network includes Oslo in Norway, Brussels in Belgium; Esbjerg in Denmark; Toulouse in France; Bremen, Frankfurt, Hamburg, and Munich in Germany; Karlstad in Sweden, and Aberdeen, Bristol, East Midlands, Newcastle and Norwich in the UK.

Head of IT - East Midlands

Job Title Ref No: IT4a

Grade: R4

Department: IT

Role Summary

The role of Head of IT is to provide vision and leadership for developing and implementing information management and technology initiatives.

The Head of IT manages the planning and implementation of enterprise IT systems in support of business operations in order to improve cost effectiveness, service quality, compliance, and business development. They are responsible for all aspects of the organisation’s information technology and systems.

Develop and implement strategy, infrastructure, and software for Web based systems, customer facing and internal.

Manage the process definition and implementation for change management, project management and related cross functional activities.


Key Responsibilities, Tasks and Activities

• Oversee the development of an IT governance framework; strategic plans; policies; technology architecture; technology evaluation and transfer; communications systems; management information services.
• Manage departmental systems requirements; align IT with the business to accomplish corporate goals and objectives.
• Process definition and implementation for change management, project management and related cross functional activities.
• Web systems, strategy, development, and implementation.
• Direct the information and data integrity of the company and its business units.
• Evaluate overall operations of computing and information technology functions and recommend enhancements.
• Advise senior management on strategic systems conversions and integrations in support of business goals and objectives.
• Prepare enterprise objectives and budgets to facilitate the orderly and efficient capture, storage, processing, and dissemination of information.
• Interact with company managers on internal and external operations that are impacted by the capture, storage, processing and dissemination of information.
• Review and approve major contracts for computing and information technology services and equipment.
• Ensure the security of the information systems, communication lines, and equipment.
• Oversee the development, design, and implementation of new applications and changes to existing computer systems and software packages.
• Responsible for the development, and review, of all back-up and disaster recovery procedures and plans.
• Identify emerging information technologies to be assimilated, integrated, and introduced within the company.
• Assess new computing technologies to determine potential value for the company.
• Oversee ongoing improvements and the feasibility of system enhancements.
• Establish company infrastructure to support and guide individual divisions/departments/sites in computing and information technology efforts.
• Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures.
• Recruit, train, supervise, and evaluate department staff.

To apply please email your CV and covering letter to, stating the job title in the subject line.

HR Officer (maternity contract)

Job Title Ref No: HR2b

Grade: R2

Department: HR

Location: East Midlands Office

Closing Date: 15 May 2015

Role Summary

Partner with business function managers, key staff and other stakeholders to gain a clear understanding of the business objectives.

In turn, assist managers across the business and at various locations to understand and implement policies, procedures, terms and conditions of employment, with the primary aim of selecting, developing and retaining the best staff to meet these objectives.

In doing so, ensure equality, diversity and Company values are practiced and embedded in the organisation through fair and consistent recruitment, selection, training, development and management of staff.

Key Responsibilities, Tasks and Activities

• Establish effective partnerships with the business function managers to deliver an effective HR service across the Company.
• Advise and assist in the recruitment of staff, including development of job descriptions, preparing advertisements, checking application forms, running assessment centres, shortlisting, interviewing and selection, and managing the relationships with employment agencies, universities, etc.
• Develop, advise and implement policies relating to personnel and their effective use in the organisation
• Advise management of pay and other remuneration issues, including benefits
• Work with managers and other stakeholders to promote good employee relations
• Staff negotiation, including engaging with the recognised trade unions on matters concerning pay and terms & conditions of employment
• Assist managers in the handling of grievances, performance issues, including implementation of disciplinary and dismissal procedures, appraisal and management of staff, advising and guiding as appropriate
• In conjunction with the Head of HR, interpret and advise on employment law, ensuring legal obligations and requirements are met and any risks made known to management so they can be commercially managed
• Maintain appropriate attendance and absence records and assist managers in the pro-active management of absences
• Maintain records of the employee’s skills and experience to ensure the Company employs the right balance, and that training and development opportunities, and any other skills held by employees, are readily identified
• Analyse training needs in conjunction with department managers
• Plan (and where appropriate, deliver) training for staff, including induction of new employees
• Administer and maintain appropriate and accurate employment records, ensuring these meet audit and data protection standards
• Provision of key HR metrics, including staff turnover, absence statistics, trends, etc.
• Work to sound processes that ensure the contractual commitments made to staff are delivered, including ensuring appropriate instruction is given to bring about the correct payment of salaries and allowances, and provision of other benefits through third party providers.
• Liaise with external organisations on HR related matters, e.g., references, employment tribunals, ACAS, etc.

Qualifications / Experience - Required or Desired

CIPD qualified or part-qualified (or working toward this/similar) - Required
Previous experience in an HR environment is preferable - Desired
Generalist HR experience - Desired
Change management experience - Desired

To apply please email your CV and covering letter to, stating the job title in the subject line.

Pricing Manager

Job Title Ref No: RM2c

Grade: R2

Department: Revenue Management

Location: East Midlands office

Closing Date: 11 May 2015

Role Summary

The purpose of the position is to manage the Pricing requirements of the business, evaluating new and existing pricing structures and strategies to ensure we have the optimum fare structures on sale for maximising revenue. Working closely with the Revenue Management, Revenue Accounts, Call Centre and Sales teams, this is a crucial role which requires strong technical and communication skills.

Key Responsibilities, Tasks and Activities

• Creating robust processes to ensure filing errors / agent queries are prevented
• Working with the Revenue Management team to review pricing structures, strategies and to monitor competitive changes
• Coordinating, creating & implementing pricing contracts for Corporate and Private closed use groups
• To develop a thorough understanding of technical options available to bmi Regional for fare filing and offer advice to other members of the revenue management team
• To carry out time critical and/or filing instructions accurately and to thoroughly quality check all filings to ensure their accuracy
• Maintain and code the fare family requirements for bmi Regional’s website
• Maintain bmi regional’s chart 1 & 2 coding to ensure RBD assignment is correct
• Distribute ‘paper’ contracts as relevant to the stakeholders for that contract
• Loading of YQ requirements as directed and informing all relevant parties of any changes
• Instructing the GDS, IATA and any other relevant parties regarding bmi regional’s tax collection requirements
• Manage relationship with outsourced filing team
• Distribute and maintain baggage policy and fees
• Distribute and maintain airline’s Service Fee policy
• To code bmi regional’s requirements using the Amadeus Dynamic Discount Functionality
• Handle distribution queries from other departments such as revenue accounts, especially with respect to ADM queries and rule interpretation
• Liaise with Sales Managers regarding particular agency queries and provide pricing support as relevant to quickly resolve issues and put mechanisms in place to prevent repetition of the issue in the future
• Raising and tracking of issues with GDS and/or ATPCO as required to achieve clarity if a filing is not being interpreted as intended
• Management and analysis of Special Prorate Agreements, MITAs, EWAs, FIMs, Prorate Factors, Codeshare class mappings and formulating proposals

Qualifications / Experience - Required or Desired 

Airline pricing experience - Required
Understanding of revenue management and reservations - Required
Previous experience in a similar role - Required
Ability to create effective pricing strategies - Desired
Understanding of IATA pricing and fare concepts - Required

To apply please email your CV and covering letter to, stating the job title in the subject line.